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    DOCS // ERRORS

    Design for explicit operational failure.

    OneBudd errors distinguish authentication, context, workflow, voice, and escalation failures.

    Common classes

    auth_error

    Handle the error explicitly and preserve the customer journey state for retry or escalation.

    context_not_found

    Handle the error explicitly and preserve the customer journey state for retry or escalation.

    workflow_action_failed

    Handle the error explicitly and preserve the customer journey state for retry or escalation.

    voice_session_failed

    Handle the error explicitly and preserve the customer journey state for retry or escalation.

    handoff_required

    Handle the error explicitly and preserve the customer journey state for retry or escalation.